Returns & Exchanges

At Smiffys Trade Worldwide, we strive for complete satisfaction with your fashion purchases, offering a 30-day window for returns on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Log into your Smiffys Trade account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all garment tags are intact, and include a printout of your RMA confirmation inside the parcel.

  • 3.
    Ship the Parcel

    Affix the provided shipping label to the outside of your package and drop it off at any authorized worldwide carrier location.

  • 4.
    Receive Refund or Exchange

    Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.