Returns & Exchanges
At Smiffys Trade Worldwide, we strive for complete satisfaction with your fashion purchases, offering a 30-day window for returns on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your Smiffys Trade account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
- 2.Package Your Items
Place the items in their original packaging, ensuring all garment tags are intact, and include a printout of your RMA confirmation inside the parcel.
- 3.Ship the Parcel
Affix the provided shipping label to the outside of your package and drop it off at any authorized worldwide carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.